8. My VRM does not work. What should I do?

Created by Angie from CarAnalytics, Modified on Wed, 27 Mar at 1:00 PM by Angie from CarAnalytics

While taking a number plate check, if you see an error while entering the number plate, please check the following:


  • You may not have entered the number plate accurately. It’s quite common; many people enter one or two digits incorrectly.

  • We cannot check non-UK registered vehicles. Your number plate must only be in the legal UK format.

  • If the number plate is on retention, i.e. not assigned to any vehicle with the DVLA, it may not work.

  • If the number plate you enter does not generate a report, then you will see an error irrespective of any reason. It does not necessarily mean that the number plate is invalid.


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