18. Why haven't I received my vehicle history report?

Created by Angie from CarAnalytics, Modified on Wed, 27 Mar at 1:22 PM by Angie from CarAnalytics

If you haven't received your vehicle history report after completing payment through our car history check service, follow these steps:


1. Check your spam or junk mail folder.

Depending on your email provider, our emails may be filtered into your spam or junk mail folder. If you have yet to receive an email containing your report, it's advisable to check these folders.

2. Verify the transaction is in your bank or PayPal account.

Transactions are processed through our website, caranalytics.co.uk. If the payment was successful, but no report was generated due to an incorrect registration entry or report unavailability, contact us for further help.

3. Double-check the accuracy of the vehicle registration details.


Ensure that the vehicle registration was entered correctly and that the vehicle was successfully identified.

4. Contact us via email.

If you continue to experience issues, please get in touch with us for assistance. 

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